Privacy Policy

As a sole trader, I am committed to providing quality services to you, and this policy outlines my ongoing obligations regarding how I manage your Personal Information.

I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how I collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles can be obtained from the Office of the Australian Information Commissioner's website at https://www.oaic.gov.au/.

What is Personal Information, and why do I collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information I collect include names, addresses, email addresses, telephone numbers, and facsimiles via my website, www.satriaarbai.com.au, from your website, various surveys and forms I may directly send you, and from media and publications.

This Personal Information could be obtained in many ways, including online forms, telephone calls and emails, and from third parties. I don’t guarantee website links or the policies of authorised third parties.

I collect your Personal Information for the primary purpose of providing services to you, providing information to my clients, and marketing. I may also use your Personal Information for secondary purposes closely related to the primary objective in circumstances where you reasonably expect such use or disclosure. You may unsubscribe from my mailing/marketing lists at any time by contacting me in writing.

When I collect Personal Information, I will, where appropriate and where possible, explain to you why I am collecting the information and how I plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

I will only use sensitive information:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable, I will collect your Personal Information only from you. However, in some circumstances, I may be provided with information by third parties. In such a case, I will take reasonable steps to ensure that you are made aware of the information provided to me by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances, including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, I will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files, which I will keep for a minimum of seven years.

Access to your Personal Information

You may access the Personal Information I hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact me in writing.

I will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your personal information, I may need your identification before releasing the information you asked for.

Maintaining the Quality of your Personal Information

It is important to me that your Personal Information is up to date. I will take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you find that the information I have is not up to date or inaccurate, please advise me as soon as practicable so I can update my records and continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on my website.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about my Privacy Policy, please email me at satriawrites@gmail.com or via my online enquiry form.